As the Egyptian market leader for the importation of nuts and dried fruits operation more than 50 outlets all over Egypt , Abu Auf offers exciting careers for talented people who love retail. Ambitious people seeking growth and opportunity will discover that we offer real challenge, development and reward. At Abu Auf we bring together talented people with one goal in common. A passion to achieve results. Discover how you can develop your career in retail with Abu Auf by sending you CV to :


Customer Service Representative

 Job role : Customer service relationship

 Job description :

Manage inbound & outbound calls .

Taking orders via phone or our website .

Cross Selling of the company products .

Identify and assess customer needs to achieve satisfaction .

Provide accurate, valid and complete information by using the right methods.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions and follow up with Loyal Customers .

Follow communication procedures, guidelines and policies .

 Job Requirements:

University Graduate in any discipline.

1-2 Years Proven customer support experience .

Strong phone contact handling skills and active listening

Good command of written and spoken English.

Customer orientation and ability to adapt/respond to different types of characters.

Excellent communication and presentation skills.

Ability to multi-task, prioritize, and manage time effectively.

Good Computer/Internet Knowledge .

Strong Negotiation Skills .

Ability to write business letters and reports.

 Package and benefits

  • Social & Medical Insurance provided .
  • Interesting Bonus Scheme .
  • Rotational Shifts .
  • Transportation Provided from Certain Check Points .
  • No Overnight Shifts .
  • Salary: negotiable
  • Career path opportunities


HR Recruiter

Job role: Human Resources

Job description:

Manage end-to-end recruiting including research, sourcing, candidate assessment & management, offer recommendation, negotiation & acceptance.
• Recruiting candidates for both urgent& planned vacant positions.
• Figure recruitment needs with department managers, Prepare requirement. Announcements using different means ads, requirement agencies, etc.
• Source and attract candidates by using social media etc.
• Screening (Entry, Senior& Managerial levels) candidate’s resumes and job applications.
• Headhunting and executive search for the high positions which required from high or foreign. 
• Schedule interviews, testing candid dates conduct phone and face to face interviews, Select calibers form HR perspective to fill vacant positions.
• Manage hiring manager expectations and develop interview processes that lead to quality hires.
• Responsible for the recording of leave and attendance on the Oracle program.
• Recommend new channel/source of recruitment.

Job requirements

Gender : female

Age: maximum 27

Education : human resources certificate is a must

Computer skills: excellent MS Office is a must

Experience : 1 year

Excellent communication and presentation skills.

Ability to multi-task and manage time effectively.

Ability to write business letters and reports

 Package and benefits

  • Social & Medical Insurance provided.
  • Interesting Bonus Scheme.
  • Transportation Provided from Certain Check Points.
  • Lunch meal
  • Salary: negotiable


Indoor Sales representative

 About the Job

We're looking for our indoor sales representatives  who are able to assist our stores’  patients with their inquiries and requests. If you are presentable, with superior communication skills and have experience in sales, you are welcome to apply for the job.


  • Welcome the customers and provide excellent level of service.
  • handling different topics, inquiries, requests and  
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to up-sell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Meet team's qualitative and quantitative targets

Job Requirements

  • Previous experience in sales or guest relation role
  • Track record of over-achieving quota
  • Strong communication skills along with active listening
  • High level of problem solving skills
  • Familiarity customer oriented processes
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • University degree

Package and benefits

  • Social & Medical Insurance provided .
  • Interesting Bonus Scheme .
  • Rotational Shifts .
  • No Overnight Shifts .
  • Salary :negotiable
  • Career path opportunities